Customer Reviews

Santos Moving was absolutely fantastic for our complicated move from house to nearby townhouse. It took multiple days, lots of stairs, a garage and basement, and a patio with fire table and chiminea. They arrived early, took good care of everything including many boxes of very fragile china/stemware, and even came back to reposition furniture and tweak things they'd run out of time for. They were respectful of me and each other, and made the process run as smoothly as possible. Highly recommend. ​

Seamless, efficient, thorough, and attentive from start to finish! Berto and Brock are a wonderful team. They had pre-scouted the destination to ensure that they brought the appropriate truck to navigate the curved driveway, and looked at the path from the driveway to the bulkhead, etc., so that moving day was seamless. On moving day, they arrived right when expected and were great. They kept the washer + dryer/their platforms well cushioned, and moved them with care to the destination location. Similarly, they were truly a well-oiled machine, loading their truck with items that needed to move from the W/D destination to our current home. They were undeterred by the variety of item sizes and were equally deft at unloading the truck toward the end of the move. We cannot overstate how terrific Santos was to work with, from our initial communications with Jessica, all the way through the move itself.

We had a great experience working with the Santos Moving team. They were punctual, efficient and got the job done in a timely fashion. All the boxes were kept in their designated rooms and they made sure the furniture was assembled in the spots we wanted it to be. Overall, would definitely recommend!

Customer Reviews

Very thrilled with my entire experience and would definitely recommend this moving company to others! From Angel and Sal going out of their way to drop off some boxes for me, to Kevin coming in person to provide an (accurate!) estimate, to Angel and Rudolph taking careful inventory on moving day and making sure all my belongings made it onto the truck safely, I was super impressed and grateful.

New England Household recently moved us cross country. We had a great experience, starting with Kevin giving us an estimate. He was very professional and easy to work with. The office staff was great in supplying all the paperwork. Then the crew on moving day - wow, they were great. Very efficient, professional, and personable. All in all, we highly recommend using New England Household Moving for your next move, whether local or long distance.

We’ve used New England Household for every one of our moves and each experience has been outstanding. Most recently we downsized from the suburbs to Boston, from our big house to a small apartment, and so we’re also storing things in their warehouse. We first used them when we moved from the UK many years ago, and now our adult children have used them as they’ve moved into their own apartments. Amazingly personal attention and courtesy. Their crews are polite, tidy and conscientious. The office staff - led by the owner who is third generation of this family business - takes a personal interest in and values each one of our moves, whether it’s a big job or a smaller one. It’s nice to see the same faces of their long-term staff on our moves, and all very friendly and professional. In short, we can’t speak highly enough of New England Household. When it comes to such a personal matter as a household move, we trust and can highly recommend them.

Customer Reviews

Outstanding Service - Made a Stressful Move Easy Rating: ★★★★★ We used Chris & Bill’s for our move on Saturday, December 6th, and they absolutely deserve this 5-star review. From start to finish, the experience was professional, efficient, and surprisingly stress-free. The crew arrived right on time and immediately got to work. They were careful, respectful, and moved with a purpose. They handled all of our furniture and boxes with great care—not a single scratch on our walls or belongings. What could have been a long, exhausting day felt streamlined and manageable because of their hard work. Their efficiency was impressive. They disassembled and reassembled large furniture pieces without a hiccup, loaded the truck strategically, and worked seamlessly as a team. Despite the physical demands of the job, they maintained a positive and professional attitude throughout the entire day. If you're looking for reliable, strong, and careful movers, look no further. We are so grateful for the excellent help and highly recommend them to anyone. They turned a daunting task into a smooth transition. Thank you to Chris & Bill’s team!

Chris and Luciana (Bill was away) helped me close out a family member's apartment. They were organized, on time. ready to help in more ways than I can count, and so very kind in the process. They moved things to storage, helped reorganize the units, got furniture donated or into the waste stream, and made multiple stops along the way. I can't recommend them more highly. They then added on doing the final clean of the apartment to boot. HIGHLY recommend!